Privacy Policy

Introduction

Welcome to Link U Construction Chemicals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, NID number, and delivery address.
• Location Information: GPS location data when you place an order (if you grant permission).
• Order Information: Products you purchase, order history, and payment details.
• Device Information: Device type, operating system, browser type, and IP address.
• Usage Data: How you interact with our website and mobile app.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Deliver products to your specified address.
• Manage your account and wallet balance.
• Calculate and process commissions for referrers.
• Provide customer support and respond to your inquiries.
• Improve our products, services, and user experience.
• Send you order confirmations, updates, and promotional offers (with your consent).

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Delivery Partners: To deliver your orders to your specified address.
• Legal Compliance: When required by law or to protect our legal rights.
• Fraud Prevention: To detect and prevent fraudulent activities.
• Service Providers: Third-party vendors who help us operate our business (payment processing, SMS services, etc.).

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• Secure servers and encrypted data transmission (SSL/TLS).
• Password-protected user accounts.
• Limited access to personal information by authorized personnel only.
• Regular security audits and updates.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Opt-out: Opt-out of marketing communications.
• Data Portability: Request transfer of your data to another service.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

SMS and Communication

By using our services, you agree to receive SMS notifications regarding:

• Order confirmations and status updates.
• Commission earning notifications.
• Promotional offers and discounts (with your consent).
• Important account notifications.

You can opt-out of promotional SMS by contacting our support team or by replying "STOP" to any promotional message.

Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. Cookies are small data files stored on your device.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

We use the following types of cookies:

• Essential Cookies: Required for basic functionality (login, cart, orders).
• Analytics Cookies: Help us understand how users interact with our site.
• Preference Cookies: Remember your preferences and settings.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: